Compass launches new guest services brand Rapport

Rapport is a brand new specialist provider of high quality front and back of house guest services.

News
Compass Group news team
Monday 30 January 2012

Having recognised the growing demand for a tailored, premium service of this nature, Compass created a dedicated team to develop its own unique guest services brand that could meet the evolving needs of its clients and customers and further strengthen Compass? support services capability in the UK.

Aimed primarily at the business and industry sector, the Rapport team will work closely with Compass' executive dining business Restaurant Associates as well as its security business VSG, to provide new and existing clients with a suite of premium catering and support services solutions.

"With Rapport, we are able to provide guest services solutions that can meet the individual requirements of our clients," explains Greg Mace, Managing Director of Rapport.

"Our aim is to ensure we create a personal, intuitive service for our clients and their guests which anticipates needs, saves valuable time and makes guests feel welcome and relaxed. I'm really excited about the future of this business and the value it will bring to Compass' growing support services offering."

Rapport's fully managed offer includes reception, concierge, client meeting rooms, switchboard and other call services. The brand's ethos is based on creating rapport with clients and their guests from the outset, leaving them with the perfect impression every time.

Rapport's senior management team all have a background in front of house operations in some of the finest five-star hotels and high profile corporate headquarters, meaning clients have access to unrivalled expertise and experience.

Rapport has launched its own dedicated website. For more information visit: www.rapport.eu.com 

 

 

 

-ENDS-

For more information:
Liz Bastone
Compass Group UK & Ireland
Tel: 01895 554426 / 07500 607965
Email: liz.bastone@compass-group.co.uk